Get advice

In person

Drop-in sessions are available at the locations below.  Click each one for details:

To find out if you can arrange a pre-booked appointment come to a drop-in session, email, or call our Adviceline.  Unfortunately we are not able to offer appointments for every issue.

What do you need to bring with you?

By post

Write to us at the following address:

Citizens Advice North Somerset
PO Box 678
BS23 9QA

British Sign Language

You can book an appointment with a British Sign Language (BSL) interpreter at any of our locations by email, text relay, or in person.

A series of BSL videos are available on benefits, debt, education, employment and how a Citizens Advice Bureau can help you.

By phone

Call our Adviceline on
03444 111 444

Monday to Friday 09:00 - 17:00

This is a national phone service delivered by local offices and national call centres. A Text Relay service is available for people with hearing loss and/or speech impairment to access the telephone system - 03444 111 445.

Calls to this service cost the same as calling 01 and 02 numbers.

More on call costs >

Dedicated services


You can find consumer advice online, but we also have a Citizens Advice Consumer Service which provides advice on issues around buying goods or services. This includes being treated unfairly by a trader, receiving a poor service or you may want to switch energy suppliers or cancel a contract.


Our phone and digital services comply with the General Data Protection Regulation (GDPR).

Find out how we store your data.

By email

For general enquiries -

Macmillan Cancer Support –

Money Advice –

Help yourself

If you have access to the internet, there's practical, reliable advice available from Citizens Advice:

North Somerset local information is available from:

Not sure what to look for?

You can see what advice other people are searching for at the moment.

Go to live traffic  >


Polscy tlumacze i doradcy dostepni sa w naszej siedzibie Sovereign Centre w Weston-super-Mare w poniedzialki od 10.00 do 12.00.

We run a Polish Clinic every Monday from 10am to 12noon at the Sovereign Centre in Weston-super-Mare.

More >