Our face to face services may be closed, but our team is still here to help you and give free, impartial advice. You can get in touch in a number of ways:
- Adviceline - 03444 111 444 open 9am-5pm from Monday to Friday (this is a national phone service delivered by local offices and national call centres)
- Text Relay - 03444 111 445 - available for people with hearing loss and/or speech impairment to access the telephone system
- Universal Credit Help to Claim - 0800 144 8 444
- Our client line - 01934 836200
If you have access to the internet, there's practical, reliable advice available from Citizens Advice:
Write to us at the following address:
Citizens Advice North Somerset
39 Oxford Street
British Sign Language
You can book an appointment with a British Sign Language (BSL) interpreter at any of our locations by email, text relay, or in person.
A series of BSL videos are available on benefits, debt, education, employment and how a Citizens Advice Bureau can help you.
You can find consumer advice online, but we also have a Citizens Advice Consumer Service which provides advice on issues around buying goods or services. This includes being treated unfairly by a trader, receiving a poor service or you may want to switch energy suppliers or cancel a contract.