Deaf information

Support for deaf people

Citizens Advice North Somerset

We have closed our face to face service but you can still get advice from Citizens Advice North Somerset:

Health access

The deaf health charity, SignHealth and online interpreting company InterpreterNow, have together launched ‘BSLHealthAccess’ which enables the provision of immediate, on demand access to British Sign Language (BSL) interpreters for communication with Deaf people in health settings free of charge during the current Coronavirus situation.

Users can download an app onto their mobile phone or computer so that they can contact a GP, hospital or care home in BSL.

There is a video about BSL Health available here.

New Emergency SMS Service

For deaf, deafened, hard of hearing and speech impaired people.

If you come across or are involved in an emergency you can use your phone to text the emergency services for help by texting 999.

You MUST register your mobile phone number before using this service - send a text message to the number 999, with the word ‘Register’, and follow the simple instructions.

You can also visit Relay UK emergency SMS website, where you will find more information about the service, including BSL videos.

Domestic abuse - North Somerset

Next Link now provides domestic abuse support in North Somerset.

They can be contacted via:

0800 4700 280

Text Relay is also available for callers who are deaf or hearing impaired. If using a textphone, prefix the helpline number by 18001.

Deaf Awareness Week 2021

Find out more about our coverage of #DAW2021


Domestic abuse 

SignHealth is now also able to offer remote, online, specialised, support in domestic abuse.
They have qualified Deaf Independent Domestic Violence Advisers who can communicate in British Sign Language (BSL).
Their website has a wealth of information produced in BSL (with subtitles)
Text the number 88802 with the message 121SIGN
Email – (regularly monitored)
Telephone – 0203 947 2600 (all calls to the Domestic Abuse Team are being redirected – if unable to get through then please email the service)
WhatsApp/SMS: – 07970 350366

Universal Credit

British Sign Language Training

We are aware of two local companies who provide BSL training courses and more: