Our team is here to help you and give free, impartial advice. The easiest way to get advice or book an appointment is by completing our Online Request Form.
To see other ways of getting in touch with us, please see below.
- Adviceline - 0808 278 7973 open 9am-5pm from Monday to Friday (this is a national phone service delivered by local offices and national call centres)
- Text Relay - 03444 111 445 - available for people with hearing loss and/or speech impairment to access the telephone system
- Universal Credit Help to Claim - 0800 144 8 444
If you have access to the internet, there's practical, reliable advice available from Citizens Advice:
Write to us at the following address:
Citizens Advice North Somerset
39 Oxford Street
British Sign Language
You can book an appointment with a British Sign Language (BSL) interpreter at any of our locations by email, text relay, or in person.
A series of BSL videos are available on benefits, debt, education, employment and how a Citizens Advice Bureau can help you.
You can find consumer advice online, but we also have a Citizens Advice Consumer Service which provides advice on issues around buying goods or services. This includes being treated unfairly by a trader, receiving a poor service or you may want to switch energy suppliers or cancel a contract.
Helpline - 0808 223 1133