Vacancy – Money Advice Caseworker

Money Advice Caseworker

Salary:  £21,755 to £26,579 depending on experience
Hours:  37.5 hours per week
Contract:  12 month fixed term contract
Location: Weston-super-Mare / Outreach across North Somerset and with
some home working

We are looking to recruit a highly motivated accredited individual as a specialist Money Advice Caseworker working within our Money Advice Team (funding from MaPS and North Somerset Council). You will be required to undertake comprehensive advice and casework on debt management, ensuring that the work conforms to the Advice Quality Standard (AQS) and MaPS Debt Advice Quality Framework. You will also provide debt advice support to non-money advice advisers and volunteers working at CANS.

The successful candidate(s) will have accredited debt advice experience in a Citizens Advice or equivalent setting and will need to have good  communication skills and a commitment to delivering a high quality service. A trainee position will be considered for the right candidate.

Citizens Advice North Somerset (CANS) is an established and well regarded local independent charity who provide free, impartial and confidential advice. We undertake research & campaign work to influence policy makers and to effect change. We work in partnership with the Local Authority, The Legal Aid Agency, Macmillan Cancer Support, Debt Free South West, Wessex Water and many more local and national partners to deliver our advice services to over 7,000 clients living and working in North Somerset.

For an informal conversation about the role please email or call 01934 836225.

Closing date: Tuesday 17 May 2022 at midday
Interviews to take place on Wednesday 25 May 2022 via Zoom
Completed applications to be emailed to