Vacancy – Welfare Rights Adviser

Welfare Rights Adviser

Location:  remote working
Hours:  full time (37.5 hours per week) with opportunity for job share
Contract:   Fixed term until 18th April 2021
Salary:  £21,000-£23,500 pro rata depending on experience

We are looking to recruit a highly motivated individual as a specialist Welfare Rights Adviser. You will be required to undertake casework on behalf of clients particularly those who require specialist advice regarding mandatory reconsiderations and appeals, helping them to prepare for appeals tribunals and to represent them on paper. You will also provide welfare benefits advice to non-welfare benefits advisers working at CANS.

The successful candidate(s) will have welfare benefits advice experience in a Citizens Advice or equivalent setting and will need to have good communication skills and a commitment to delivering a high quality service.

Citizens Advice North Somerset (CANS) is an established and well regarded local independent charity who provide free, impartial and confidential advice. We undertake research & campaign work to influence policy makers and to effect change. We work in partnership with the Local Authority, The Legal Aid Agency, Macmillan Cancer Support, The Money Advice Service, Wessex Water and many more local and national partners to deliver our advice services to over 9,000 clients living and working in North Somerset.

For an informal conversation about the role please email or call 01934 836210.

Closing date: Friday 18 September 2020 at midday
Interviews to take place on 29 September 2020
Completed applications to be emailed to